Close-up of a weathered American flag showing the blue field with white stars on the left and red and white stripes on the right. The texture suggests an aged or vintage appearance.

Returns & Exchanges

Returns and Exchanges

We offer a 30-day return policy from the date you receive your item.

- Requirements: Items must be unwashed, unused, in their original packaging with tags intact, and free of pet hair, soil, or strong odors. Items that do not meet these criteria will be refused, and return shipping costs will not be covered. Promotional items are final sale and cannot be returned or exchanged.
- Online Orders: You may exchange an item for a different size or a replacement of the same product. If you prefer a different item, a refund will be issued instead. Please allow 3–5 business days for us to inspect your return before your exchange is sent or your refund is processed. Refunds typically appear in your account within 5–7 business days after approval.
- In-Store Purchases: In-store purchases are eligible for a refund or exchange. You must provide a receipt, cover the return shipping costs, and email your tracking number to sales@bornunited.com as proof of return.

Click here to start your return or exchange.

Our current response time for inquiries is 3-5 business days. We are available Monday through Friday, 9:00 AM to 5:00 PM EST.

If you have any questions or are in need of immediate assistance, please contact sales@bornunited.com, or call our Charleston, SC location:  (854) 444-2708