You may return any unused product for a refund or exchange within 14 days from the time you receive your order. The customer is responsible for shipping costs unless the product is defective or an error has occurred during your order. Only products in unused condition will be accepted for return and exchange. Returns will be credited to the original method of payment. The refund should appear in your bank account within the following 5-14 business days.
Make sure that the item(s) you wish to return and the Return Form are included with your return shipment. The items purchased during promotions are final sales and are not exchangeable or refundable.
If you have any questions on your order, email us at firstname.lastname@example.org.